Privacy Policy

Hanasglutenfree.com we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase digital products, or subscribe to our newsletters.

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide to Us

Account and Purchase Information: When you purchase our digital products or services, we collect your name, email address, billing address, and payment details.

Newsletter Subscription: When you subscribe to our newsletter, we collect your email address.

Contact Information: If you contact us for support or inquiries, we may collect your name, email address, and any other information you provide.

1.2 Automatically Collected Information

Cookies and Usage Data: We use cookies and similar technologies to collect information about your use of our website, such as your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We process your personal information for the following purposes:

To provide and deliver our digital products or services.

To manage your subscriptions, including sending newsletters and updates.

To process payments securely and provide customer support.

To analyse website usage and improve our website and offerings.

To comply with legal obligations or enforce our terms and conditions.

3. Legal Bases for Processing

Under UK data protection laws (including the UK GDPR), we rely on the following legal bases to process your personal data:

Consent: For sending newsletters and marketing emails (you can withdraw consent at any time).

Contractual Necessity: To fulfil your purchase and provide you with our services.

Legitimate Interests: To improve our website and services and respond to your inquiries.

Legal Obligation: To comply with applicable legal and regulatory requirements.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:

Service Providers: Payment processors, email service providers, and analytics providers to support our operations.

Legal Authorities: Where required by law or to protect our legal rights.

Business Transfers: If our business is sold or merged, your data may be transferred to the new owner.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example:

Transaction data is kept for tax and accounting purposes for up to [6 years] as required by law.

Newsletter subscription data is retained until you unsubscribe.

6. Your Rights

Under UK data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Erasure: Request deletion of your personal data, subject to legal retention obligations.

Objection: Object to the processing of your data for specific purposes, such as marketing.

Data Portability: Request to transfer your data to another service provider.

Withdraw Consent: Opt out of marketing communications by clicking "unsubscribe" in any email or contacting us directly.

To exercise your rights, contact us at [Insert Contact Email].

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies to enhance your experience and collect website usage data. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

info@hanasglutenfree.com

By using our website, purchasing products or subscribing to our newsletter, you agree to the terms of this Privacy Policy.